How Library Works
LIBRARY is a repository of activity-based modules that drive in-depth learning around universally recognized skills and behavioural competencies critical for success.
The modules are designed such that any trainer, facilitator, manager or educator, with little or no experience in experiential game-based learning, can integrate these modules into their learning conversations, making them engaging and effective.
Wondering how LIBRARY works for you?
For how long will I have access to the online content repository?
You’ll have access to the online content repository for 12 months from the date of purchase. Post that, your access will be revoked.
Can I order additional kits?
Yes, you can order additional kits. For details regarding this, please write in to firstname.lastname@example.org
Can multiple users login to the same account?
We do not allow logins from multiple devices on the platform currently. You can access the platform from a laptop or a mobile device at a time.
What do I do if I have any queries regarding the modules?
In case you have any queries, please do write in to email@example.com or give us a ring at +91 8105 411 078. We will be happy to assist you.
How can I get customized modules that are not on the platform yet?
In case you need help in customizing the modules or creating modules that are not available on the platform yet, we would be happy to help. Please write in to firstname.lastname@example.org or give us a ring at +91 8105 411 078. We will be happy to assist you
Can I cancel an order after I’ve made the payment?
Unfortunately, currently, we do not offer cancellations.
How long does it take for my kit to be shipped and delivered?
We will ship your kits within 10-12 working days once your order is confirmed. The time taken to reach would depend on the address to which it is being shipped. We will share a link with you with the shipping details where you could also track the shipment
What happens if I receive a defective kit?
We will replace the kit if you have received a defective kit. However, kits once used cannot be replaced. Please write in to email@example.com for any such queries.
Which payment options can I use?
We have given you an option of various common payment options. We accept all major cards, net banking, UPI etc. We also have an option of payment through your organization’s finance processes
What happens if a payment fails but money is deducted?
The payment gateway we are using ensures that the money returns to your bank in a maximum of 7 working days in case this happens
Can I pay via Cheque?
Yes you can. All cheques should be made towards BlueSky Learning Pvt Ltd. Your payment will be confirmed and your kit will be shipped once the payment has been received by us.