Moving purpose of communication from message to result
In an organization context, communication is not just about getting your message across. Rather, it’s about achieving the intended result. A communication loop is only complete when there are results to show. In this module, we deal with communication for results and how individuals can achieve so much more when they alter their very definition of good communication.
This module emphasize some important behaviors that lead up to communicating for results such as clarity in objective, empathy, seeking feedback and more. The learning conversation goes beyond just theoretical aspects of communication and uses an interesting activity called ‘Strand-ed’.
Through this activity, you can help participants reflect on their current tendencies and dysfunctions with respect to communication and the key behaviours they need to practice to build communication as a competency.
- ACTIVITY CONNECT- STRAND-ED
- LEARNING CONNECT
- MODULE INCLUSIONS
In this activity, the teams have to transport a ball from one specified location to another using a ring connected to strings that they can hold to maneuver the ball. There are certain constraints and rules that makes this activity a complex and layered one.
The observations from this activity are designed such that you can drive deep conversations around communicating for results and some of the dysfunctions in communication that currently exists in teams and how it can be resolved.
In this competency, we cover communication from some of the key behaviors that are foundational. Through the activity and the observations, you’ll be able to drive critical conversations around active listening, empathy and more.
The activity design ensures that the facilitator can throw light on these behavioral aspects and can relate them to workplace scenarios. It can in turn help the teams develop a method of communication that works for them.
The Learning to action tool ensures that the learning goes beyond the classroom and the participants can connect it back to their job roles.
- The Strand-ed Kit comprising of 3 sets of stands, rings with strings and balls.
- Instruction manual on how to run the activity and the watch-out areas.
- A comprehensive Facilitator guide to help you conduct the sessions and draw the learnings from the observed behaviors to the competency of communication.
- Tools that will help you complete the learning cycle by making the participants contextualize communication learning to demonstrable actions.
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